Privacy and cookies policy
PRV Label & Pulmonar Recordables is committed to protecting and respecting your privacy. We take the privacy of all our customers and users of the site (you) very carefully. We take care to protect your personal information.
Information we can collect from you
We use the collected data to evaluate, develop and improve our services, products and systems for our clients. We keep your personal information for as long as necessary or permitted according to the purpose for which it was obtained.
This data collection includes analysis to make our services easier to use, such as customizing the user interface to facilitate the flow of information. To continuously improve the logistics flow of products by calculating purchases, stocks and deliveries, as well as our resource capacity from a sustainability perspective by simplifying purchases and scheduling deliveries. We use data to plan our growth and establishment in the future, as well as to improve our product range.
We may collect and process the following personal information:
The information you provide when completing the forms on the website. This includes the information provided when requesting a newsletter, registering to use our site or subscribing to our services. We can, for example, keep a record of your name, address, email address, date of birth and telephone number.
We will take the details of the purchases and other transactions you make through our site and the fulfillment of your orders.
We may request information from you when participating in a competition operated through the site or promotion sponsored by us.
If you communicate with us by phone, email or in writing, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to answer them.
We may collect details of your visits to our site, including, among others, the resources you access.
We may collect information about your operating system and browser type, the domain name of another website that you used to access the website, the time and duration of your visit, the pages you have visited, your IP address, etc.
SPECIAL NOTE ON CHILDREN UNDER 16 YEARS OF AGE:
We do not knowingly allow children under the age of 16 to register for any content, product or service. We do not knowingly collect, use or disclose personal information about users under the age of 16, except as permitted by law.
How we will use your information.
We may use the information we have about you to study general demographics, behavior and interests. It will allow us to better adapt the website and its applications to the diverse needs and wishes of its visitors in the following way:
To create a membership profile to help us provide a more personalized service that suits your preferences.
To ensure that the content of our site is presented in the most effective manner for you and your computer.
To send you our newsletters or catalogs or provide information, products or services that you request or that we consider may interest you, when you have agreed to be contacted for such purposes.
To fulfill our obligations derived from any contract entered into between you and us.
To allow you to participate in the interactive functions of our service, when you choose to do so.
To notify you about changes in our service.
To contact you and update you regarding any partially complete or incomplete order that you have made.
To carry out your requests with respect to any gift list you may create.
IP Addresses and Cookies
From any time after you have entered our website, you can collect information about your computer, even when your IP address, operating system and browser type are available for system administration. It is statistical data about the actions and browsing patterns of our users, and does not identify any person other than the IP address. For the same reason, information about your general Internet usage can be obtained by using a cookie file that is stored on your computer’s hard drive. Cookies contain information that is transferred to your computer’s hard drive. They help improve our website and offer a better and more personalized service. In summary, the cookies we use allow us to:
To estimate the size of our general audience and how they use our site.
Recognize you when you return to our site.
To store information about your preferences to allow us to customize our site according to your individual interests
To accelerate your searches
We will also allow third parties to collect cookies during the time you use our website. In summary, cookies will allow us to:
Track the first and last page you visit and your total number of visits to the website
Record how much time you spend on any existing page on our website
Track how you have been visiting the website
Record how you came to access the website, including keyword searches, search engine information or referral.
Some third-party cookies are introduced by the services shown on our website and are not under our control. They are sent by companies that provide social media, such as Facebook, Twitter and Pinterest.
Third-party cookies are used to track crossed domains so that we can offer you marketing in other channels.
Data sent to third parties is only used to provide you with the above services, analysis tools to collect statistics to optimize our site and present material relevant to you.
Google and Facebook use the information to evaluate the use made by website visitors, compiling reports on the use of the website and services related to website activity and Internet use. In addition, Google and Facebook can customize the advertising you see based on information from your previous browsing. The information stored in the cookies used by Google and Facebook (such as IP addresses) is forwarded and stored on Google and Facebook servers located throughout the world. Therefore, the information can be stored on a server located in a country other than where you live. Google and Facebook may also transfer the information to third parties, when required by law or when said third party processes the information on behalf of Google or Facebook.
Please note that if you restrict or block the cookies used by this website, this may reduce the performance and ease of use of the site.
Where we will store your information
The information that we collect from you will be transferred and stored on the servers of our suppliers DigitalOcean.com. These servers are located in the US Therefore, your information can be transferred and stored in a destination outside of the country in which you reside. Your information can also be processed by the staff that works for us (Argentina) or for one of our suppliers that operates outside the country where you reside. Such personnel can participate, among other things, in the fulfillment of your order, the processing of your payment data and the provision of assistance services. By submitting your personal information, you accept this transfer, storage or processing.
We may use your information to provide you with information about goods and services that may be of interest to you.
We will only contact you by electronic means (email or SMS) when you have given your consent to be contacted.
What to do if you do not want us to contact you.
If you do not want to receive emails from our newsletter, simply click on the unsubscribe button that is included in each email in the newsletter.
We will use our reasonable efforts to communicate with you according to the preferences you share with us.
Contact people who have opted not to participate.
In accordance with the General Data Protection Regulation, we will not contact previous clients who have opted to exclude themselves and live in the European Economic Area.
What we do with your financial information
We will use your financial information to enable payment authorization and billing. When you buy any product, your consent is given to provide your financial information and personal information to third parties necessary to process your transaction with us, such as credit card companies, banks and companies that are responsible for delivery and shipping. our name. This includes the exchange of information with other companies and organizations for the protection against fraud and the protection of credit risk. We will not share your financial information with third parties without your consent for any other reason.
All the financial information you provide us is encrypted for security reasons.
Disclosure of your information
We may disclose your information to any member of our group, which means our subsidiaries, our holding company and its subsidiaries.
We will not disclose your personal information to third parties, except in the following limited circumstances:
In the event that we sell or buy any business or asset, in which case we may disclose your personal information to potential sellers or buyers of said business or asset.
If we or a substantial part of our assets are acquired by a third party, in which case the personal data of the clients will be one of the assets transferred.
If we publish your list of gifts to the public where you have asked us to do so.
Analytics providers and search engines that help us improve and optimize our site.
In these circumstances, we will make every reasonable effort to ensure that your information is protected and processed appropriately under strictly controlled conditions and in accordance with current data protection legislation.
Your access to information.
You have the right to access and receive a copy of the information that is kept about you for free, unless it is a validated or repetitive request. Contact us if you want to see a copy of the information we have, and we will respond within a month after receiving your request once it has been confirmed valid. We will require that proof of identity be provided before we can respond to such access request.
If for any reason you are concerned that the personal information we have is not correct, or if you want your name or information to be removed from our records, please contact us and we will gladly review, update or delete the information as appropriate.
If you want your name or information to be removed from our records, you can send us a message and we will delete your information. Any exception can be:
You have an ongoing issue with our customer service.
You have a pending order that has not yet been sent or that has been partially sent.
You are suspected of having abused our services in the last four years.
Your credit request has been denied in the last three months.
If you have made purchases, we will store your personal information in relation to the transaction for accounting purposes.
You have Data Portability Rights each time that PRV Label & Pulmonar Recordables handles your personal information automatically according to your consent or agreement, you can obtain a copy of the data in a structured, simple and legible format that is transferred to you. you or another party. It only covers the personal information you have shared.
Keep in mind that whenever you voluntarily disclose personal information online (for example, on message boards, by email or in chat areas) that information can be collected and used by others.
This agreement will be governed in all its points by the laws in force in the Argentine Republic, which can be consulted in the following site: www.mecon.gov.ar.